Ace

Terms of use

Last updated 14 November 2026

These terms apply when you use Ace. They add to Apple's standard licence agreement, which also covers the app.

Who provides Ace

Ace is provided by Countoo, registered with the Netherlands Chamber of Commerce (KvK) under number 99086883. Contact us at support@countoo.com.

Simulated games only

Ace is for entertainment. It offers no real-money gambling and no way to win money or prizes. Doing well in Ace doesn't mean you'd do well at real gambling.

Chips

  • Chips are virtual items used only inside Ace. You receive a licence to use them, not ownership.
  • Chips have no cash value. They can't be exchanged for money or prizes, or transferred to other players.
  • Chips you lose or spend in a game are gone, including chips you've paid for.

Purchases

Apple processes all purchases, and Apple's terms and refund process apply. The price is shown before you buy. Chip packs are consumable and are delivered right after purchase.

Ace Premium

  • Ace Premium is an auto-renewing subscription, billed monthly or yearly to your Apple Account.
  • It renews at the same price unless you cancel at least 24 hours before the end of the current period. Your account is charged within the 24 hours before renewal.
  • The yearly plan includes a 14-day free trial for eligible new subscribers. If you don't cancel at least 24 hours before the trial ends, the yearly subscription starts. Any unused trial ends when you buy a subscription.
  • Manage or cancel in Settings on your iPhone: tap your name, then Subscriptions. Cancelling takes effect at the end of the current period.
  • If Premium ends, Premium benefits stop and a premium table switches back to a free one. Chips you've already claimed stay yours to play with.

Fair use

Don't cheat, reverse engineer or tamper with Ace, its chips or its purchases, and don't use nicknames that are offensive or impersonate someone else.

Your data on your device

Your game is stored on your iPhone and we have no copy of it, so we can't recover progress or chips lost when a device is lost or reset. See the privacy policy.

Changes to Ace

We may update Ace, change or remove games and features, or adjust game balance. If a change materially reduces something you've paid for, we'll act as the law requires.

Liability

Ace is provided as it is. Nothing in these terms limits rights you have under mandatory consumer law, including your legal rights as a consumer in the EU. Where the law allows, we aren't liable for indirect loss, and our total liability is limited to what you paid us for Ace in the past 12 months.

Law

These terms are governed by the law of the Netherlands, without taking away the mandatory protections of the country where you live.

Changes to these terms

If these terms change, we'll update them here and change the date at the top. If you keep using Ace after that, the new terms apply.